I just don't understand, maybe I'm the not so smart one...not sure. Every single time I have to deal with our health insurance people I have to buy new phones from throwing mine against the wall. (c:
So, awhile back when we were dealing with son # 1's surgeries, I was on the phone day in and day out trying to figure out what the deal was with the benefits, that seemed to be non-exsistent. Every time I would call they would say "just give it 30 days it will show up" SO, anyways....almost a year later that has finally been resolved. Once during that period I even got 3 random people's claims addressed to me. When I called to tell them they said "oops can you just shred those". IDIOTS!!!!
So today, once again I'm on the phone with my favorite smart people. All I wanted to do was get an estimate on a certain medication I need. Simple right? NO! First they asked what pharmacy I went to and I told them, they say I'm sorry there is no walgreens in that zip code.
UM okay sure I made that up.
But why, do I ask, do you need my pharmacy? I don't need it filled I just need to know an estimate on how much it will be.
So, finally she gets it and tells me the price of the first med. I move onto the 2nd med and she is like okay that one is $23,000. YA FREAKING RIGHT! Does she smoke crack? How on earth would somebody think that's normal? So I say I'm not sure you did that right can you look again. She says "IM SORRY, but that is right!" I say "NO it's not are you kidding me, it regularly does cost a lot but not 23,000" , she just continues to apologize, for being an idiot I guess! So finally after her tenth I'm sorry and my 10th you're wrong. I tell her she doesn't know what she is talking about and hang up.
I dial the number again hoping to get a human this time. The next girl sounds a little more intelligent, but no such luck. She tells me it's $38,000. CLICK!!!!!
Finally, I decide to call the benefits people and see if they are a little more normal than the pharmacy side of the ins.
3rd times a charm I guess, the medicine I was trying to figure out cost $200 while still a chunk of change, was at least not anywhere near the range of $23-$38,000.
DUH!!!
8 years ago
9 comments:
LOL!! Insurance people are so ignorant. As well, as cell phone companies and anyone else you have to talk to on the phone when you need a straight answer! Glad you finally got a human!! LOL!! Maybe those others were vampires or something...
Ugh! I can't stand insurance phone calls. Or electric company calls. Or Bank calls.
After I had Danyo a "hotline" nurse with ""27 years of experience" said she had NEVER heard of legs swelling after giving birth and that I should probably go to the ER right away. I don't know how some people get their jobs.
Besides, you having to be on the phone in the FIRST PLACE...
oh my gosh. how could any med cost that much for real.
Oh Man....Just tell me who you have for insurance, so when I get some, I won't use them! Geez....every one that works there must be number dylexic or something. At least it's not 23, 000, could you just imagine?
Oh my heck! I understand your frustration. When Miranda got her tubes in at age 6, it took the insurance nearly 2 frickin years to pay it off! Hellllooooooooo
And $38,000 for medication?? Must be pretty good stuff! Anywho, I don't know if it will help but I go to walgreens.com to get a good idea of what the price might be. You should be able to find just about any medication there.
yeah, i won't get into the nightmare of insurance hell i went through after giving birth. ah, the idiocy of having ten different adjusters working on the same claim, so no one knows what's going on... then the hospital sends you a thousand different bills so you have no idea what's been paid by the insurance company and what you're going to end up paying... and when you call to add a baby to your policy... good thing i was hopped on pain pills.
i had to get a prescription filled one time and after waiting in line for fifteen minutes (no joke) the pharmacy didn't have the stuff i needed, so they sent it to another location to be filled, except they gave me the wrong freaking address. since i was burning with fever and about to explode with rage, i went home and called the pharmacy and asked the guy on the phone to please give me the address so i could come get my meds. the idiot acted like he didn't know what i was talking about, put me on hold, so i waited, he picked up, i repeated my question and he put me on hold AGAIN and i almost had a stroke. then he finally picked the phone back up i was able to help his little pea brain comprehend what it was that i needed to know. then i hung up, shrieked something very unladylike, hurled the phone against the wall, kicked a magazine on the floor and gave my cat a heart attack.
i would've told that chick sure, 23 k for meds, just send me the check. :)
by the way, i worked at an auto insurance co. as a clerk and the peons like me get squat for training. i had to freaking self educate myself.
Love that red white and blue! I told a "idiot" once if you repeat yourself one more time I am going to scream, I HEARD you the first time. But you are such an idiot you can't respond to my questions just repeat repeat repeat! There you go raising my blood pressure right before bed. Maybe I should take to throwing the phone:)
That is hilarious. Ya, ok, let me just call my bank and get right back to you after the loan has cleared. Or I could just trade my car straight across, what would you prefer. I thought I would keep reading to find that they had misplaced the decimal point. Those things get confusing, they look so much like commas to stupid people.
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